Operations and Logistic Management | Summer / Short course | Transport & logistics | Online/Distance | 7 days | The University of the Free State | South Africa

In essence, at its core, business is about providing a superior product or service. The operations function of the organization consists of all the activities that produce what the organization produce. It is the function that creates the value that its customers seek. This course analyses the processes used to deliver products to the marketplace. Several "world class" firms have demonstrated that effective operational management can be a potent and competitive weapon. This course addresses the key operations and lofistical issues in service and manufacturing operations, which have strategic as well as tactical implications. Both quantitative and qualitative techniques and principles, used by leading organisations, are examined.